Support

Get advice from our team

If you’re having trouble with something on The Business Content Library please explore the content below. If you’re unable to find a helpful answer to your query please get in touch.

Technical Support

Where to login
You can log in here or use the blue login button in the header.
Can’t login?
If you are having difficulty logging in and you know your username and password, try clearing your cookies in your browser.

Chrome:  (Windows or Mac)

  • Open Chrome.
  • In the top right corner of the browser click the three dots.
  • Click on “Advanced.” at the bottom of the page
  • Click on the section “Clear browsing data.”
  • Under the “All cookies and site data” section, click “Clear data.”

Firefox: (Windows or Mac)

  • Open Firefox.
  • In the top right-hand corner of the browser, click the “menu burger,” (three parallel lines), and click the “Privacy” tab.
  • Select “Clear your recent history.”
  • Ensure just “Cookies” is checked, (select the time frame if required). If you want to delete all cookies, select “Everything.”
  • Click “Clear now.”

Internet Explorer: (Windows 10, Windows 8.1, and Windows 7)

  • Open Internet Explorer.
  • Select “Tools” from the menu, then “Safety”, and then “Delete browsing history.”
  • Ensure “Cookies and website data” checkbox is selected, and then click on “Delete.”

Microsoft Edge (Windows PC)

  • Open Microsoft Edge
  • Open “more” menu and select “Settings.”
  • Go to “Clear browsing data,” and then select “cookies and saved website data”. Select clear.

Changing your password

If you have forgotten your password or would like to update your password, you can reset it here

Downloading or accessing files

Use the form below

Adding content to your site

Deployment guide or use the form below

Content Support
Deciding where to use the content

Review The Matrix* or contact Glen Senior: glen@tsbc.com. He will arrange a free call to discuss the best use of the content.

Small business strategy

Review The Matrix* or contact Glen Senior: glen@tsbc.com. He will arrange a free call to discuss the best strategies.

Researching small business keywords

Contact Glen Senior: glen@tsbc.com.

* The Matrix outlines the recommended content for certain targets, outlines possible triggers, first points of contact, pain points, amplification ideas and measures of success.

Still having trouble? Send us your query